Privacy Policy

Last updated: February 2026

Terms & Conditions Privacy Policy

1. Introduction

Cheers Kenya ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our platform.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, phone number, and password when you register.
  • Profile Information: Bio, profile photo, cover photo, location, favourite drink, and favourite bar.
  • Venue Information: Business name, location, contact details, cover images, menus, and services (for Venue Representatives).
  • Transaction Data: Payment details, ticket purchases, gift transactions, and withdrawal history.
  • Usage Data: Pages visited, features used, bars followed, locals added, and interactions with posts.
  • Device Information: Browser type, IP address, and device identifiers.

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Cheers platform.
  • Process payments and transactions via Paystack and M-Pesa.
  • Send notifications about events, messages, and platform updates.
  • Personalise your experience (e.g., recommending bars and events).
  • Enable venue owners to receive feedback and insights.
  • Prevent fraud and ensure platform security.
  • Comply with legal obligations.

4. Information Sharing

We do not sell your personal data. We may share information with:

  • Venue Owners: Aggregated feedback and insights (individual feedback is attributed to users who submit it).
  • Payment Processors: Paystack processes payment transactions on our behalf.
  • Other Users: Your public profile, posts, and interactions are visible to other Cheers users.
  • Legal Authorities: When required by law or to protect our rights and safety.

5. Data Storage & Security

  • Your data is stored securely on our servers.
  • We use encryption for sensitive data including passwords and payment information.
  • We implement industry-standard security measures to protect against unauthorised access.
  • Despite our efforts, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information via your profile settings.
  • Deletion: Request deletion of your account and associated data.
  • Withdraw Consent: Opt out of marketing communications at any time.

7. Cookies & Tracking

We use cookies and similar technologies to maintain your session, remember your preferences (e.g., age verification), and improve the platform experience. You can manage cookie settings in your browser.

8. Third-Party Services

Our platform integrates with third-party services including:

  • Paystack: For payment processing (subject to Paystack's Privacy Policy).
  • Google Fonts: For typography rendering.
  • Font Awesome: For icons.

9. Children's Privacy

Cheers is intended for users aged 18 and above. We do not knowingly collect information from anyone under 18. If we become aware that we have collected data from a minor, we will take steps to delete it.

10. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Transaction records are retained as required by Kenyan law. You may request deletion of your account at any time.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes via the platform or email. Continued use of Cheers after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

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